Privacy Policy

Last Updated: October 20, 2025

PuffDiggity Cigar & Vape (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, make a purchase, request delivery, or interact with us in-store or online.

By accessing our website, visiting our store, or using our services, you agree to the terms outlined in this Privacy Policy.

1. Age Restriction

PuffDiggity Cigar & Vape only serves adults 21 years of age or older. By using our website or services, you confirm that you are at least 21. We do not knowingly collect or store information from anyone under 21.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

  • Name

  • Billing and shipping address

  • Phone number

  • Email address

  • Date of birth/age verification

  • Payment information (processed securely through third-party payment processors—it is not stored on our servers)

A. Personal Information

  • IP address

  • Browser type and device information

  • Pages visited and time spent on site

  • Cookies and tracking pixels

C. Optional User Information

  • Account login details (if applicable)

  • Delivery preferences

  • Email or SMS marketing subscriptions

3. How We Use Your Information

We use collected information to:

  • Process and deliver orders

  • Verify age and identity

  • Communicate with you regarding orders, questions, or support

  • Improve website performance and user experience

  • Send marketing emails or texts (only with consent)

  • Prevent fraud and comply with legal requirements

4. Cookies and Tracking Technologies

Our website may use cookies, analytics tools, and pixels (such as Google Analytics or Meta Pixel) to:

  • Improve browsing experience

  • Track site performance

  • Personalize marketing or ads

You may disable cookies in your browser at any time, but some features may not function properly.

5. Sharing and Disclosure of Information

We do not sell or rent your personal information. However, we may share limited data with trusted third parties that help operate our business, such as:

  • Payment processors

  • Delivery and shipping partners

  • Marketing or advertising platforms

  • Website hosting and analytics providers

These partners only receive the information needed to perform their services and may not use it for unrelated purposes.

6. Data Security

We use industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure. By using our services, you acknowledge these limitations.

7. Your Choices and Rights

You may request to:

  • Update or correct your personal information

  • Opt out of marketing emails or SMS messages

  • Delete your account or data (where legally applicable)

To make a request, contact us.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Delivery and ID Verification

For deliveries, a valid government-issued ID may be required at the time of drop-off to confirm you are 21+. Failure to verify age may result in order cancellation.

10. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted with an updated “Last Updated” date. Continued use of our services means you accept those changes.

11. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us.

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PuffDiggity Cigar & Vape is #1 go-to smoke shop in Pittsburg for premium vapes, cigars, kratom, and more — trusted by locals for quality, variety, and fast delivery.

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store hours

Monday - Saturday: 10AM - 8PM

Sunday: 12PM - 6PM

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