Terms of Service
Last Updated: October 20, 2025
Welcome to PuffDiggity Cigar & Vape (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, products, services, online ordering, and delivery. By accessing our site or purchasing from us, you agree to these Terms. If you do not agree, please do not use our website or services.
1. Age Restriction
By using our website or purchasing from us, you confirm that you are 21 years of age or older. A valid government-issued ID is required for all purchases and deliveries. We reserve the right to cancel any order if age cannot be verified.
2. Compliance with Local and Federal Law
You agree to follow all applicable federal, state, and local laws regarding tobacco, vapor products, and related accessories. PuffDiggity Cigar & Vape is not responsible for illegal use, resale, or transport of any product purchased from us.
3. Online Orders, Payments & Billing
All purchases must be made by individuals 21+.
You agree to provide accurate billing, delivery, and contact information.
Payments are processed securely through third-party payment gateways.
We reserve the right to refuse or cancel any order, including suspected fraud or age-verification failure.
4. Delivery & Shipping
If delivery is offered:
A valid 21+ ID must be presented at drop-off.
The name on the order must match the ID.
Failure to verify age may result in cancellation (delivery fees may be non-refundable).
Delivery times are estimates and not guaranteed. Weather, traffic, or other conditions may affect timing.
5. Returns, Refunds & Exchanges
To request a return or exchange, you must contact us within 3 days of purchase or delivery. Proof of issue (photo or video) may be required.
Defective devices
Incorrect items received
Damaged products upon arrival
To request a return or exchange, you must contact us within 3 days of purchase or delivery. Proof of issue (photo or video) may be required.
6. Product Use & Health Disclaimer
All products are intended for adults 21+ who understand the risks associated with smoking and vaping.
We do not make any health or safety claims regarding tobacco, nicotine, CBD, or vapor products.
Nicotine is an addictive chemical. Use at your own risk.
Consult a doctor before using vapor or tobacco products, especially if you have medical conditions or are pregnant or nursing.
7. Website Use & Intellectual Property
All content on our website—including branding, images, copy, graphics, and product descriptions—is the property of PuffDiggity Cigar & Vape. You may not copy, distribute, or reproduce any content without written permission.
8. Prohibited Conduct
You agree not to:
Use our website for unlawful purposes
Attempt to bypass age verification
Resell products in violation of local laws
Use bots, scrapers, or attempts to harm our website
Submit false information or impersonate another person
9. Limitation of Liability
To the fullest extent permitted by law, PuffDiggity Cigar & Vape is not liable for:
Injury, harm, or health issues related to product use
Lost profits, data, or business interruptions
Delays in delivery or order processing
Misuse of products after purchase
You agree to use products responsibly and in accordance with all laws and manufacturer guidelines.
10. Privacy
Your use of our website is also governed by our Privacy Policy. By using our services, you consent to our data practices.
11. Changes to These Terms
We may update these Terms at any time. Continued use of our website or services after updates constitutes acceptance of the revised Terms. The updated “Last Updated” date will always be posted at the top of this page.
12. Contact Information
For questions regarding these Terms, contact us.
PuffDiggity Cigar & Vape is #1 go-to smoke shop in Pittsburg for premium vapes, cigars, kratom, and more — trusted by locals for quality, variety, and fast delivery.
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store hours
Monday - Saturday: 10AM - 8PM
Sunday: 12PM - 6PM
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